Returns & Exchanges

We want you to love your Omaze UK fashion finds, but if you're not completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange. All items must be returned in their original condition, unworn, and with all tags attached.

1

Start Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Securely place your items in the original packaging, ensuring all original labels and tags are still intact to qualify for a refund.

3

Ship It Back

Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized UK courier location.

4

Receive Your Refund

Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing